My item came damaged or defective and I can't use it.Updated a year ago

No one likes to open a package to find a damaged product. If you received product(s) you think are damaged, please email as soon as possible at [email protected]. Please provide multiple photos of the damage and your order number. We will guide you through the process of correcting this issue without any extra charges. Damaged items must be reported to us within 30 days from the date of delivery. Any claims beyond the 30 days will be considered normal wear and tear and cannot be replaced.