Do points expire?
Points expire after 1 year of inactivity, or no change in your rewards by either addition or redemption.
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Legacy List Rewards
How do I redeem Legacy points?
To redeem points, sign into your account, shop, and once you are ready to checkout, apply available points to the products in your cart. Please note you will have to “Checkout as Guest” and not use the quick ShopPay. If you still wish to use ShopPay,
When I reach a new tier, how long does it last?
Tier status is valid for 1 year from the date you unlocked that tier. if you continue to make purchases that qualify you for the same tier, you will keep your status.
I don't see my points!
You can view your rewards in two places:. 1) Rewards History on the “rewards program” page. 2) When checking out, there is a drop-down menu to select the use of your points based on how many you have at the time of the purchase. If you believe you ar
It's my birthday but I'm not seeing my points?
Your birthday will not generate points in our system until 30 days after you input it. This is to prevent fraud. As such, you cannot get any points for your birthday unless it is 30+ days since you have entered it in the system. If you have input you
Can I send this program to friends and family?
Yes! You can send a personal referral link or invite them via email. You’ll receive 500 points ($20) and your friend gets $20 off their first purchase of $75 or more.
What are the different tier levels?
You can find details on our 3 tiers here.
I need more info on the rewards program!
Find more information about the rewards program on our Legacy Rewards page here.